Shipping Policy

GENERAL SHIPPING GUIDELINES

Orders with standard shipping will be processed and shipped within 1 to 3 business days of the order date. Orders with expedited shipping will be processed and shipped on the next business day. Please note that all processing times are estimates and may be subject to change. If you need to change your shipping method, please contact us as soon as possible at hello@happygear.com. Happy Gear is not responsible for lost shipments due to incorrect address entry. If you would like items to be shipped to two or more locations, please place separate orders for each location.

SHIPPING TO PO BOXES AND MILITARY APO/FPO ADDRESSES

All orders being shipped to a PO box will be sent via USPS. We are able to ship to Military APO/FPO addresses.

GROUND SHIPPING 

Depending on location, please allow approximately 5-7 business days for delivery. Orders sent with standard shipping are sent via USPS Ground Advantage mail. Happy Gear is not responsible for delays outside of our control due to weather or other circumstances.

INTERNATIONAL ORDERS

We ship internationally via USPS International, and on occasion UPS International should a customer select that. Shipping rates for international orders are a flat rate of $25 - $30 for USPS International Shipments, and higher for UPS International. All shipping charges will be stated along with available selections.  Please also note that customs clearance is different in every country and that you may be charged additional fees, tariffs, and brokerage fees on top of the postage charges.

EXPEDITED SHIPPING

We offer USPS Priority Mail for any order that needs expedited shipping. Expedited orders are shipped on the next business day, and arrive approximately 3-4 business days after it is shipped. 
For all orders, please factor in 1 additional day when determining the estimated delivery date due to our processing time. Expedited shipping is only available for orders placed between Monday through Friday.  

TRACKING YOUR SHIPMENT

Upon shipment, customers will receive an email confirmation containing the tracking information. Customers will also receive an email once the shipment is delivered. If the shipment is stalled with the carrier, Happy Gear will consider it “lost” when there has been no scan for 2 weeks, in which case, we will issue either a replacement or a refund.